Carnote

Support

Last updated: 13 October 2026

1.Get in touch

Write to support@carnote.fun — we answer within a working day, usually sooner.

To help us sort it out faster, tell us your phone model, iOS version and the app version (Profile, at the bottom of the screen). If something looks wrong, attach a screenshot.

2.Subscription

Carnote Pro renews automatically. Cancel or change the plan in your Apple ID settings: Subscriptions → Carnote. Cancelling takes effect at the end of the paid period, and access stays until that day.

Bought on another device or reinstalled the app? Tap “Restore purchase” on the subscription screen. Refunds are handled by Apple rather than by us, at reportaproblem.apple.com.

3.Data and account

Your records, cars and reminders are stored on our server and tied to your account. You can delete the account together with all its data from inside the app: Profile → Delete account. Deletion cannot be undone.

What exactly we store, and on what legal basis, is set out in the privacy policy.